These Terms and Conditions (“Terms”) govern all business sales and transactions between Qiangsheng group (“we” or “the Company”) and our business customers (“you” or “Customer”), as well as your use of our website. By accessing our website, contacting us, or placing an order for our products, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Please note: We are a B2B (business-to-business) export company. We sell our electric tricycles, rickshaws, and related products exclusively to businesses or institutional buyers for commercial use, not to individual consumers.

1. Definitions

Products: Refers to the electric tricycles, human-powered rickshaws, and any related goods offered by Qiangsheng group.

Customer (You) : The business entity or representative entering into a purchase or agreement with us.

Company (We/Us) : Qiangsheng group, the seller and exporter of the Products.

Order : A request by the Customer to purchase specified Products, initiated by a purchase order, an online inquiry, or other communication.

Order Confirmation : A formal acknowledgment from the Company that we have received and accepted an Order.

2. Use of Website and Information

All content on our website (such as product descriptions, specifications, images, and branding) is owned by or licensed to Qiangsheng group. It is provided “as is” for informing potential business partners about our offerings. We do not guarantee that all content is free of errors and reserve the right to correct any inaccuracies or update information without prior notice.

You agree to use our website only for legitimate business purposes. You must not use the site in any way that disrupts its operation or violates any laws or regulations.

3. Product Information and Specifications

We endeavor to present our Products accurately, but actual product specifications might vary slightly due to continuous improvements. These variations will not affect the core functionality or performance of the product.

It is your responsibility to ensure that the Products you intend to purchase are suitable for your needs and comply with any local requirements or regulations in your region.

4. Orders and Order Confirmation

Placing an Order : Orders can be placed through our website’s inquiry form, via email, or by issuing a formal Purchase Order.

Order Acceptance : An Order is considered accepted only after we review it and send a written Order Confirmation (usually via email).

Changes to Orders : Once confirmed, any changes or modifications require mutual written agreement. We reserve the right to adjust pricing or delivery timelines if modifications are requested.

We may decline or cancel orders before confirmation if you are not an eligible B2B customer or if supply or other issues arise.

5. Pricing and Payment Terms

Pricing: All prices will be provided in writing (in a quote or invoice). Prices are typically in [USD or other currency], exclusive of taxes, duties, and shipping unless explicitly stated.

Payment Method : For international B2B transactions, we generally require payment via secure bank wire transfer, letter of credit, or another agreed method.

Payment Terms : Often a deposit (e.g., 30%) is required to initiate production, with the balance due before shipment. Invoices will detail due dates. Late payments may cause shipment delays or cancellation.

All import duties, tariffs, or local taxes in the destination country are your responsibility unless otherwise agreed in writing.

6. Shipping and Delivery

Shipping Method : Products are shipped via sea freight with third-party logistics partners. Exact Incoterms (FOB, CIF, etc.) are specified in the Order Confirmation.

Delivery Timeframe : Delivery times vary based on destination, logistics conditions, and customs clearance. Estimates are not guaranteed deadlines. We are not liable for delays outside our control.

Title and Risk : Depending on the Incoterm, title and risk transfer either when goods are loaded onto the ship (FOB) or upon delivery to the destination (DAP/DDP).

Inspection : We encourage you to inspect deliveries immediately upon receipt. If damage is noted, contact us promptly.

7. Returns and Refunds

Damaged or Defective Products : If products arrive damaged or defective, notify us immediately. We will work with you to arrange repairs, replacements, or refunds where appropriate.

No Unconditional Returns : We generally do not accept returns for non-defective products. Returns for reasons other than damage/defect will be considered on a case-by-case basis and may incur restocking or other fees.

Process : Do not send any products back without obtaining our authorization.

8. Warranty and Product Use Disclaimer

Limited Warranty : We warrant that products will be free from significant manufacturing defects at the time of shipment. The warranty period or conditions will be stated in the sales contract or Order Confirmation.

Proper Use : Products must be used in accordance with provided instructions and local regulations. Overloading or misuse voids warranty coverage.

Disclaimer : Other than the limited warranty provided, products are sold “as is.” We disclaim all other implied warranties to the extent allowed by law.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits or business interruptions, even if advised of such possibilities. Our maximum liability for any claim is limited to the purchase price of the products giving rise to the claim.

10. Force Majeure

We are not liable for any failure or delay in performing obligations if caused by events beyond our reasonable control (e.g., natural disasters, strikes, war, or shipping disruptions). If such events persist, both parties will discuss the appropriate course of action.

11. Communication and Notices

We primarily communicate via email. It is your responsibility to provide a valid email address and respond to any requests for information that could affect your order. Formal notices should be in writing and are considered delivered once confirmed via email or registered mail.

12. Governing Law and Dispute Resolution

All transactions are governed by and construed in accordance with the laws of Hong Kong Special Administrative Region (HKSAR), excluding its conflict-of-law rules. Both parties agree that disputes will be subject to the jurisdiction of Hong Kong’s courts or, at our option, resolved by binding arbitration in Hong Kong under internationally recognized arbitration rules.

13. Miscellaneous

Entire Agreement : These Terms and any written order confirmations constitute the entire agreement between the parties.

Amendments : We may update these Terms at any time. Orders already placed will follow the Terms in effect at time of confirmation.

Severability : If any provision is found unenforceable, the remaining sections remain valid.

No Waiver : Failure to enforce any part of these Terms does not waive our right to do so later.

Assignment : You may not assign these Terms without our written consent.

By proceeding with a business transaction with Qiangsheng group, you signify agreement to these Terms and Conditions.