We at Qiangsheng group are committed to protecting your privacy and handling your personal data with care. We treat all personal information confidentially and in line with applicable data protection laws. This policy outlines what data we collect, how we use it, and the measures we take to safeguard it.
1. Information We Collect
We may collect personal data from you when you interact with our website or communicate with us, including:
Contact Information : Your name, email address, phone number, company/organization name, and business address.
Inquiry Details : Information you provide when filling out forms or contacting us (such as the content of your message, product interest, and any other details you share).
Transactional Information : If you enter into a business transaction with us, we will collect information related to orders and shipments (e.g. delivery address, order details).
Providing personal data is generally voluntary, and you can use our website without submitting information unless it’s needed for business inquiries or orders. We do not collect sensitive personal data unnecessary for our business purposes.
2. How We Use Personal Data
We only use your personal information for legitimate business purposes in connection with our B2B export services. Typical uses of your data include:
Responding to Inquiries : We use your contact details to communicate with you about your questions, requests for quotes, or product information.
Business Communications : To facilitate negotiations and business communications, and to provide you with information about your orders or potential orders.
Order Processing and Fulfillment : If you place an order, we use your information to process the order, arrange shipment, provide order confirmations, and deliver the products.
Transactional Updates : We may send updates on shipping status, delivery arrangements, or any issues related to your transaction.
Legal and Compliance : To comply with any applicable legal requirements, such as export regulations, customs documentation, or responding to lawful requests from authorities.
We do not use your personal data for any unrelated marketing purposes unless you have explicitly given consent. You will not receive newsletters or promotional emails from us unless you have opted in to such communications.
3. Data Sharing and Disclosure
We value your privacy and do not sell or rent your personal information to any third parties. We share your data only in the limited scenarios described below, always with appropriate safeguards:
Logistics and Service Providers : We may share necessary details (such as your name, address, and phone number) with third-party logistics partners and shipping companies strictly for the purpose of fulfilling your order and arranging delivery.
Legal Compliance : If required by law, regulation, or legal process, or to respond to lawful requests by public authorities, we may disclose personal information.
Protection of Rights and Safety : In the unlikely event that disclosure is necessary to protect our rights, enforce our Terms and Conditions, or ensure the safety of our employees or customers, we may share relevant information with law enforcement or relevant authorities.
4. Data Security
Protecting your personal data is a priority for us. We employ reasonable and industry-standard security measures to safeguard the information you provide. This includes using secure technologies (such as encrypted connections on our website) and restricting access to personal data to authorized personnel on a need-to-know basis.
Please be aware that while we take prudent steps to secure your data, no method of transmission over the internet or electronic storage is completely foolproof or 100% secure. However, we will promptly address any known security vulnerabilities and take corrective action if an issue arises.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you become a customer, we will retain your information for the duration of our business relationship and any subsequent period required for legal, accounting, or warranty obligations. Once personal data is no longer needed for these purposes, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your jurisdiction and applicable laws, you may have certain rights regarding your personal data. This can include the right to access the information we hold about you, request correction or updates to your data, or request deletion of your data. If you have given consent for any optional data uses (for example, receiving a newsletter), you have the right to withdraw that consent at any time.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data-related rights, please contact us at [Contact Email/Address]. We may update this policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page with an updated effective date.